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Shipping & Returns

Domestic Shipping

All parts will ship FOR FREE to any address in the lower 48 states!

Most parts will ship for free to addresses in Alaska, Hawaii and Puerto Rico.  Larger items, like gas tanks or any item with a dimension over 15” will be charged for extra shipping expenses.

All shipping expenses are calculated at time of checkout.

 

International Shipping

All international orders are shipped via USPS Priority International unless noted otherwise.  

If you would like an item to be shipped via USPS First Class International, please let us know BEFORE MAKING YOUR PURCHASE and note that tracking information outside of the United States will not be provided nor will we be held responsible for lost shipments as insurance is not provided.

If you are ordering more than one item, PLEASE CONTACT US FIRST as shipping will most likely be less than what you will be quoted during checkout.

Due to numerous fraudulent charges, we will now be contacting ALL customers that place an International order.  We will NOT ship International orders until we have spoken to the customer and received an executed Anti-Fraud Form to make sure that neither party is involved in a fraudulent charge.  We sincerely apologize for the inconvenience, but this has become a necessary step in protecting ourselves as well as our customers against fraud.

 

Next-Day Shipping

Please contact us (Sales@BilletProofDesign.com) to get a quote to ship an item via Next-Day Air BEFORE MAKING YOUR PURCHASE.

 

Returns Policy

Returns WILL NOT be accepted without an RA (Return Authorization) Number issued by Billet Proof Designs.

If you receive a defective item or an item that was shipped to you in error, please contact us (Sales@BilletProofDesign.com) before all else.  We will do our absolute best to maintain the customer service that our customer’s demand.

We will issue a FULL REFUND and pay for all related return shipping on defective items (Non-Antogravity Products) or items that were shipped in error. It is your responsibility to determine that the ordered items are intended for your vehicle or application. There will be a 15% restocking fee on returned item(s) that were not defective or that were not shipped in error. All returned items must be returned, pre-paid, no later than 14 days after item is received.  

Antigravity Batteries Return Policy:

In the event an Antigravity product is damaged or defective, please contact us for a warranty claim form. All claims are handled directly by the manufacturer. See the link below for more information. 

Please visit (http://antigravitybatteries.com/all-info/3-year-warranty/) for all Antigravity Batteries and Micro-Start related warranty issues.

Once the item is received, we will determine whether or not it is in the original, resale-able condition.  If it is, you will receive a full refund.  If it is not, we will contact you to discuss a partial refund.

When shipping an item to Billet Proof Designs, we recommend that you use the original carrier.  We also recommend using a carrier that offers signature confirmation and insurance, as we are not responsible for lost or damaged packages.  The customer agrees to bear all shipping and insurance charges, and all risk of loss during return shipment.

Please write the RA Number clearly on the outside of the package as well as the invoice.

We will not accept returns on custom orders.

 

Please ship all return items to:

 

Billet Proof Designs

2068 West Main Street

Ste A

Norristown, PA 19403

Attn: RETURNS